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IT Support Technician - Hitchin - £22,000 to £30,000. We have partnered with an organisation based within the educational sector, who are searching for an experienced IT Support Engineer to provide 1st and 2nd line support onsite in a school in Hitchin. Requirements of the IT Support Technician: 1st and 2nd line support experience Experience working with Microsoft devices - Windows server/Windows desktop, Office 365 Happy to go through a DBS check. Strong communicator and customer facing experience. Responsibilities of the IT Support Technician: Provide 1st & 2nd Line of support for computing... more ->
We have a fantastic opportunity to join our Service Delivery team as a UK based Broadcast & IT Support Technician.You will provide broadcast, media & IT support across our systems that deliver television, radio & cinema services to our global audience. As a key member of BFBS's Technology department your primary responsibilities will range from 1st line support and triage across broadcast, media, and IT services, accurate logging of faults, troubleshooting customer issues, and timely resolution of incidents & service requests. This is an entry-level opportunity, so we're looking for someone... more ->
FIELD-BASED TECHNICIAN Opportunity for an Field-Based Technician to join an education based support provider in Northamptonshire. Salary up to £28,000 + fantastic benefits including 20 days holiday (Increasing 1 day per year up to 30 days), Contributory Pension Scheme, Travel Mileage and more! Apply online or contact (see below) WHO ARE WE? As a leading IT support company, we serve over 100 schools and multi-academy trusts in Northamptonshire and the surrounding areas. Our goal is to provide friendly, informative support and advice to empower education through technology. With a team of 20+... more ->
IT Technician - Hybrid working - Rural Office Location Wiltshire The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. Primary duties Working in a Security Cleared Environment Supporting and maintaining IT services and providing support to users via the IT Service Desk Handle and manage incoming calls to the IT Service Desk and log within the Service Management tool. Ensuring all IT Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate level Troubleshooting and fault... more ->
Technical Support Consultant location: Didcot, fully remote but may require some site visits Pay rate: £45,000-£50,000p/a Hours: Standard office hours Our client have an exciting position available for a Full time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL experience Database development and design experience Logical and analytical problem-solving skills Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients 1+ years Microsoft .NET development experience VB.NET or C#, Web services and XML.... more ->
Application Support Engineer As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications. This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Key... more ->
IT Support Officer 3 month Contract Based in Wembley, London - Onsite Hourly rate of £23.80 PH Inside IR35 - 36 hours PW - M - F Support and maintain the existing ICT infrastructure for Shared Technology Services, covering all four areas of client support, datacentre, data network and messaging & collaboration support, but with additional specialisation in one of the areas. Accurately and clearly document fixes to technical issues, process/procedures and update all IT-related records to ensure colleagues can perform their duties using this documentation. Responsibilities Monitor incoming... more ->
Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join a London based global law firm on a permanent basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities:. Provide... more ->
Application Support Engineer - London (Hybrid role 4 days from home) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications used. -... more ->
Customer Support Rate£18/Hr Location - London Contract 3 months Job Description: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. Documents and reports on work completed to ensure compliance with company and customer Procedures. Contribute to the development of technical procedures and standards to meet business and customer requirements. Escalate issues in line with company processes to ensure customer demands are met. Able to communicate on issues to meet business and customer requirements to avoid escalations.... more ->
Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Join an experienced support team to provide an outstanding and responsive IT service to local and remote users. This is a varied role with exposure to all areas of the IT environment, including networking, infrastructure, and cloud computing. Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Candidates must have excellent interpersonal and communication skills to work closely with the support and development teams as well as customers and stakeholders based in London and the US. Job... more ->
Application Support Analyst - Insurance/System and Application Fixes/Hybrid or fully remote KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support of the clients insurance applications including Acturis. You will responsible for troubleshooting business and IT application issues, identifying issue trends in order to reduce reoccurring issues. You will work alongside the technical team in analysing and fixing issues,... more ->
Senior Support Analyst This note this role is a 6 month FTC. Based 100% Remote working 4 days a week. My client are looking to recruit an Senior Support Analyst on a 6 month FTC. Essential Skills Power Platform MS Dynamics CRM Microsoft 365 Intune Power BI Office 365 Azure Responsibilities: Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and Power BI tickets and requests Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Serve as an escalation point for delivering 3rd line support. Actively... more ->
Technical Support Analyst - Trading Systems - FIX - 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a Front Office environment, so a similar experience previously is a plus. Requirements Proven experience in supporting... more ->
Mac Support Engineer - Up to 39 k Central London - Hybrid working - 3 days per week onsite A specialist technology company is on the market for an ambitious 2nd Line/Mac Support Engineer for their growing team. This is an exciting opportunity to work with a diverse clientele, from Non-Profits to Public Sector organisations and international clients. This person will be responsible for the implementation, configuration, maintenance, and support of existing MAC and windows environments. The right person will enjoy adapting to changing technology and staying at the forefront of leading IT... more ->
IT Support Engineer with 2nd Line support experience required for my leading IT MSP client based in Central London. IMPORTANT INFORMATION: 1- The salary on offer is between £30k -£35k basic - no more than £35k will be offered so do not apply if the salary does not work for you. 2- This role would be full time in the office 5 days per week for the first 6 months and then from month 7, hybrid working - 3 days in the office and 2 days per week working from home. Do you have 2nd Line IT Support skills? Would you be interested in working for a leading UK IT MSP based in Central London? Are you... more ->
DESKTOP Support Engineer - 2ND LINE - 5 DAYS ONSITE - LONDON- 30-40K PER ANNUM TEKsystems are currently looking for a Desktop Support Engineer (2nd Line), for a permanent role with a managed services organization. You will be joining an exciting global MSP to look after and support their office of between 100-300 users, located in Birmingham. The environment is mostly Microsoft and this is a great opportunity for a desktop Support Engineer to work in hybrid cloud and on-prem environment and get exposure to Microsoft and Windows technologies including Azure, Active Directory and Endpoint.... more ->
Application Support Analyst - Application Commissioning, Application Decommissioning, Application Configuration, Permanent, London - £80,000 A global Specialty Insurance business is hiring for a Production Specialist to join their newly restructured IT department to manage their estate of Commercial Off the Shelf applications and products which sit across all areas of the business. Reporting into their Head of Applications, you'll have a special relationship with the deskside support team and the application vendors. Within this role, you will own the estate of circa 100 commercially... more ->
IT Support Engineer - Up to £32,000 + Excellent Benefits - London Our client are a leading provider of IT, Cloud and Unified communications solutions who are located in the heart of London are seeking a 1st Line/2nd Line IT Support Engineer who shares their values to become part of the team. The right applicant will be given training to enable them to grow and thrive in this role. Role & Responsibilities: Troubleshooting a variety of hardware and software. Logging and managing requests. Monitoring systems, performing repairs, upgrades, installations and other routine tasks. Being the first... more ->
Technical Support Engineer City of London (Hybrid) Up to £45,000 per annum On behalf of a fast-growing financial services organisation, I am a tech-savvy, dynamic and skilled Technical Support Engineer with a passion for helping others. As the In-House Technical Support Engineer, you will play a crucial role in maintaining their operational excellence. Your ability to communicate technical information clearly and effectively, coupled with your strong problem-solving skills, will enable you to address a wide range of technical challenges and deliver timely solutions. Due to the hybrid nature... more ->